F+
Executive
Approvals
4
Cash position
Overdue bills
Close checklist
Report centre
Finance
Claims
Meeting
Focus
More
+2
CF
1
Reports
ISEC Mid Valley
Report centre
Mid Valley
My day
Complaint
Feedback
BM
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EN
1
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Reports
Management
Front office
Billing
Finance
Insurance / GL
Optometry
Clinic / Doctors
OT / Day care
Pharmacy
Complaints and Patient Experience
A50
This month
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Last 12 months
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Centre ISEC Mid Valley
Type
All
Last 12 months · 6 Oct 2025 – 5 Oct 2026
Complaints open now
17
4 overdue
Median days to close
4
acknowledged in 1 d
Serious open
1
Complaints and Patient Experience
3
Table
Charts
Assist
2
Print
Deck
6
Group by
None
CSV
Type
Category · channel
Received
Open
Closed
Serious
Overdue
Stars
Satisfied %
Feedback
Discharge survey
10
4.40
90.0%
Feedback
Patient app
6
3.30
50.0%
Feedback
Kiosk
4
4.50
75.0%